International Journal of Otorhinolaryngology


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Research Article |

Barriers to and Facilitators of Implementing an Audiology Service Delivery Model in Mauritius’ Public Healthcare Sector

Background. Audiology services are an integral part of providing hearing healthcare to the Mauritian population. Aims/Objectives. This study aimed to identify audiologists’ perceptions of the barriers to and facilitators of implementing an audiology service delivery model in Mauritius. Material and Methods. A qualitative study was conducted using semi-structured telephonic interviews. Data obtained were scribed and transcribed, and inductive thematic analyses were used to identify themes and subthemes. Using convenience sampling, four audiologists from Mauritius’ public healthcare sector were selected as the study sample. Results. The following main themes were identified during data analysis: infrastructure and resources—human and clinical resources and audiological settings; knowledge—administering tests and further training; protocol and guidelines—audiological norms and referral pathways; appointments—waiting list; technology—information systems and technological devices, and communication—explanation of test results and communication strategies. The results showed that the participants were aware of the various resources available for audiology services, but there were concerns regarding the implementation of standardized guidelines in audiology practice. Conclusion. Overall, the findings suggest that the public healthcare sector’s sizeable availability of resources is conducive to early hearing detection and intervention, which in turn calls for changes to improve healthcare services to the Mauritian population by introducing an early hearing detection and intervention program consistent with international norms and guidelines.

Audiology, Barriers, Facilitators, Service, Public Healthcare Sector

APA Style

Foondun, T., Pottas, L., Soer, M. (2023). Barriers to and Facilitators of Implementing an Audiology Service Delivery Model in Mauritius’ Public Healthcare Sector. International Journal of Otorhinolaryngology, 9(2), 40-49.

ACS Style

Foondun, T.; Pottas, L.; Soer, M. Barriers to and Facilitators of Implementing an Audiology Service Delivery Model in Mauritius’ Public Healthcare Sector. Int. J. Otorhinolaryngol. 2023, 9(2), 40-49. doi: 10.11648/j.ijo.20230902.20

AMA Style

Foondun T, Pottas L, Soer M. Barriers to and Facilitators of Implementing an Audiology Service Delivery Model in Mauritius’ Public Healthcare Sector. Int J Otorhinolaryngol. 2023;9(2):40-49. doi: 10.11648/j.ijo.20230902.20

Copyright © 2023 Authors retain the copyright of this article.
This article is an open access article distributed under the Creative Commons Attribution License ( which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

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